Thursday, February 6, 2014

Another pleased customer with our customer service:
I have to commend Christy for outstanding customer service.  She assisted me with two substantial sales.  Her product knowledge is superior and her inter-personal skills exceeds the norm.  She was patient and took time to explain questionable items such as plumbing valves etc. needed to use with Kohler faucets.  Because of my successful purchase of the faucets, I sought her assistance on shower doors.    Explained what I was looking for and she referred me to the Dreamline shower doors and assisted me with the sale.

FYI- I completed 2 surveys on these transactions and only one acknowledgement on the 10/6/13.  The second survey I'm uncertain it was receive, because no acknowledgement was sent. This is why it's important to me that you know Christy is an Outstanding and Valued Customer Service Rep and I feel confident in her suggestions and transactions I made with her.

Please share this recognition letter with Christy, because she is an outstanding associate representing so far has been great to do business with and I look forward to a long business relationship. 

Carol A. 

Thanks Carol, Christy and the rest of us really appreciate your sentiments.

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